About chatbot.mt
We're building the future of customer support for Maltese businesses — one intelligent chatbot at a time.
Our Mission
Democratising AI for Maltese businesses
Every business in Malta deserves access to world-class AI tools. From the family-run shop in Valletta to the fast-growing startup in St Julian's — we believe intelligent customer support shouldn't require a development team or a Silicon Valley budget.
chatbot.mt puts powerful RAG-powered AI in the hands of business owners, not just engineers. Set up in minutes, deploy in seconds, improve continuously with real data.
50+
Businesses using chatbot.mt
10,000+
Customer conversations handled
< 5 min
Average setup time
99.9%
Platform uptime
Our Story
Founded in Malta, built for Malta
chatbot.mt was born from a simple observation: local businesses were losing customers because they couldn't respond quickly enough. Enquiries went unanswered overnight. FAQs were buried in PDFs. Support teams were overwhelmed.
We set out to fix that. Powered by Neural AI, a Malta-based AI company, we built a platform that lets any business owner create a fully-trained AI chatbot in minutes — no coding, no machine learning expertise, no headaches.
Today, chatbot.mt is trusted by businesses across Malta in hospitality, retail, healthcare, real estate, and more. We're proud to be building AI tools that make a real difference to real businesses, right here at home.
What drives us
Our values
Innovation
We embrace cutting-edge AI technology — RAG, LLMs, vector search — to give businesses tools that were previously out of reach.
Simplicity
Complex AI should feel effortless. We obsess over making the experience simple, fast, and accessible to anyone without technical expertise.
Security
Your data and your customers' conversations are sacred. We build with security-first principles and respect GDPR at every layer.
Local Focus
Built in Malta, for Malta. We understand the local business landscape and build features that matter to Maltese businesses first.
Ready to transform your customer experience?
Start your free trial today. No credit card required.